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Continual is SOC 2 compliant

Continual is SOC 2 compliant

Continual is proud to announce that we are now SOC 2 Type 1 compliant and SOC 2 Type 2 in progress. This certification demonstrates our core commitment to your data security and privacy. We expect to make additional announcements around our security certification efforts over the coming months.

Beyond third party attestations, Continual is built from the ground up for data security, privacy, and governance at enterprise scale. We believe Continual represents the future of how companies will deliver AI powered product and application experiences to both external customers and internal users.

A unified AI copilot platform for applications

AI copilots – AI assistants powered by large language models (LLMs) and deeply embedded into applications – offer one of the most compelling opportunities to reimagine applications since the dawn of the internet. Early AI copilots such as Microsoft 365 Copilot, Github Copilot, and Salesforce Einstein are already generating unprecedented customer excitement and demand.

Continual provides a unified AI copilot platform to build, operate, monitor, and continually improve a production-ready AI copilot for your application, remarkably fast. Continual lets you quickly connect application data and APIs, embed your application copilot using a single block of code, and easily manage feedback and performance improvement, all within one platform.

Secure AI architecture

Continual implements a secure AI architecture to ensure customer data security, privacy, and governance at enterprise scale. 

Data security and privacy: Continual integrates with your existing access control policies to restrict data retrieval and tool use in AI copilot interactions. Model prompts and responses are grounded in your business context and operating guardrails, ensuring AI copilot interactions remain on-topic and accurate. Your data, including data contained in model prompts and outputs, are never retained or used to train third-party or Continual-hosted LLMs without your explicit permission. All Continual data connections are secured using SSL/TLS and data stored in Continual is fully encrypted at rest.

Governance and control: Continual supports single sign-on (SSO) with your existing SAML provider for secure and seamless user experience and multi-factor authentication. AI copilot behavior and interactions are continuously monitored with full tracing for complete visibility and end-to-end audit.

Continual offers an enterprise grade platform for AI copilots for applications including premium support and flexible deployment options. We adhere strictly to enterprise software development best practices including automated and manual testing, code reviews, continuous deployments, and production logging and alerting. 


For more information about Continual’s security mechanisms, email us at security@continual.ai.

Continual has implemented Drata as a continuous security and compliance monitoring platform. It provides a real time view of our security controls, and performs daily automated checks on our cloud infrastructure and internal business tools. To view this or other compliance reports, including our Data Processing Agreement (DPA), or for questions about our security architecture or product in general, book a demo with a product expert.

To contact us about a security or privacy finding email us at security@continual.ai.

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